Abbigail Darnell
Johnstown,CO
Summary
Dynamic and passionate leader with over five years of experience in the food and retail service industries. Committed to fostering a thoughtful and supportive team environment by emphasizing a purpose-oriented mindset. Skilled in mentorship, relationship building, and cultivating a culture of integrity and excellence. Driven by a purpose to make a positive and lasting effect on the world through meaningful and ethical leadership, and a sense of humor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle Mexican Grill
05.2021 - 07.2024
- Implemented sales strategies such as rewards for regulars to increase customer loyalty and promote revenue.
- Mediated conflicts with maturity, professionalism, and grace to promote guest satisfaction and team member comfort.
- Managed cost inputs such as labor, food waste, and usage of critical inventory items to ensure a daily variance of <.6%.
- Utilized ServSafe certification to maintain food-safe and clean environment, leading the team to receive 96 on the latest PM audit and 99 on the EcoSure audit.
- Trained other leaders to excel in leadership roles, promote food safety, and understand responsibilities of being a key-holder.
Sales Associate
Menards
01.2020 - 10.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and built displays to maintain store visual appeal, engage customers, and promote specific merchandise.
- Captured approximately 50 sales on average per shift by providing friendly and knowledgeable guest support.
Cashier Team Lead
Walton Freeze
05.2018 - 09.2019
- Provided exceptional customer service with small teams or independently.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Associate of Arts - General Studies
New River Community College
Dublin, VA05.2024
High School Diploma -
Maconaquah High School
Bunker Hill, IN06.2020
Skills
- Team Leadership
- Exceptional Communication
- Coaching and Mentoring
- Financial Acumen
- Flexible and Adaptable
- Problem-Solving
- Deescalating Stressful Situations
- Detail Oriented
Certification
ServSafe Certification
Additional Information
Camp Invention
Fantastic opportunity for young students to learn, socialize, collaborate, and have fun! Most time for interns was spent assembling modules and activities for students grades 2-5. I am grateful to have spent two summers with such brilliant and eager students.
Community Health Rehab Center
The semester-long internship consisted of helping patients with ADL, walking, stretching, and general emotional support. I built many significant relationships with patients, therapists, and other interns that will impact me throughout the rest of my life.
Timeline
Service Leader
Chipotle Mexican Grill
05.2021 - 07.2024
Sales Associate
Menards
01.2020 - 10.2020
Cashier Team Lead
Walton Freeze
05.2018 - 09.2019
Associate of Arts - General Studies
New River Community College
High School Diploma -
Maconaquah High School