Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Abbigail Stovall

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

2
2
years of professional experience

Work History

Receptionist

Southside Pet Clinic
Southside, AL
03.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Scheduled office meetings and client appointments for staff teams.

Manager

The River Grill
Ohatchee, AL
01.2023 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Education

High School Diploma -

Jacksonville Christian Academy
Jacksonville, Al
05-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer and client relations
  • Scheduling
  • Multi-line telephone operation

Interests

  • Horseback Riding
  • Outdoor Recreation
  • Volunteering with youth sports programs as a Basketball Coach!
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Kayaking

Timeline

Receptionist

Southside Pet Clinic
03.2024 - Current

Manager

The River Grill
01.2023 - 03.2024

High School Diploma -

Jacksonville Christian Academy
Abbigail Stovall