Conducted safety briefings for customers on the proper use of equipment, range rules, and safety gear.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Monitored safety protocols during paintball sessions, ensuring compliance and minimizing risks.
Maintained cleanliness and organization of equipment area, promoting a safe environment for participants.
Handled cash and over 40+ POS transactions accurately, ensuring proper documentation for financial records.
Customer Service Cashier (Seasonal)
Concept Attractions
Wisconsin, United States
05.2024 - 08.2024
Trained and supported colleagues in navigating the system, enhancing their job knowledge and overall team performance.
Processed customer purchases, returns, and exchanges accurately using the point-of-sale (POS) system.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Provided exceptional customer support, addressing inquiries and resolving issues promptly.
Waitress (Seasonal)
Camp Margaritaville RV Resort
Texas, United States
06.2023 - 09.2023
Managed multiple tables efficiently, ensuring timely order delivery and accuracy.
Proactively engaged with 40+ guests, conducting timely check-ins to assess satisfaction levels and promptly resolving concerns.
Collaborated with kitchen staff to communicate special requests and ensure accurate meal preparation.
Provided exceptional customer service. Developed strong relationships with regular patrons, personalizing service to increase loyalty and engagement.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Hostess (Seasonal)
Camp Margaritaville RV Resort
Texas, United States
06.2023 - 09.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Orchestrated efficient table turnover by managing a waitlist of 20+ guests and accurately estimating wait times, optimizing restaurant capacity and minimizing customer wait times.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Trained new team members on customer service best practices, system operations and restaurant policies to maintain high standards of service.
Pharmacy Assistant/ Customer Service Representative
Dawson's Family Pharmacy
Manchester, Jamaica
04.2021 - 08.2022
Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
Implemented process improvements that enhanced workflow efficiency within the pharmacy team.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Delivered exceptional customer service through active listening skills,addressing concerns promptly and responded to questions with friendly, knowledgeable assistance.
Proactively stayed informed about the latest medications and services, allowing customers to maximize the value of their purchases.
Administrative Assistant/ Customer Service Representative
James Family Pharmacy
Manchester, Jamaica
05.2019 - 04.2021
Managed the processing of medical insurance claims, accurately posting bill amounts and calculating copayments, ensuring seamless financial transactions.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Processed medication orders and inventory management using pharmacy software systems, maintaining accuracy and compliance.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.