Abbrielle Wilson
Aberdeen,MD
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Fox's Pizza Den
Oakland, Maryland
04.2023 - Current
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed orders to restock shelves.
- Delegated work to staff, setting priorities and goals.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
Rental Sales Associate/Receptionist
Deep Creek Marina
McHenry, Maryland
05.2018 - 06.2023
- Maintained rental records and updated inventory daily.
- Reviewed all contracts with customers prior to completion of rental agreement.
- Explained policies and reviewed documentation to obtain signatures.
- Processed exchange requests in computer system.
- Utilized point-of-sale systems efficiently in order to process rentals quickly.
- Evaluated and enforced compliance with safety regulations and operational guidelines.
- Answered incoming phone calls and directed them to the appropriate department.
Server/Arcade Attendant
Smiley's
McHenry, Maryland
04.2014 - 05.2018
- Stocked service areas with supplies during slow periods.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and confirmed complete orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
Education
Associate of Science - Social And Behavioral Sciences
Garrett Community College
McHenry, MD05-2022
Associate of Arts - General Studies
Garrett Community College
McHenry, MD05-2020
Skills
- Recruitment and hiring
- Supply ordering
- Leadership development
- Training and mentoring
- Problem-solving
- Team motivation
- Bank deposit procedures
- Staff management
- Friendly and positive
Affiliations
- Traveling
- Reading
- Being around friends and family
Certification
- Certified clinical and medical assistant
- Phlebotomist
References
References available upon request.
Timeline
Store Manager
Fox's Pizza Den
04.2023 - Current
Rental Sales Associate/Receptionist
Deep Creek Marina
05.2018 - 06.2023
Server/Arcade Attendant
Smiley's
04.2014 - 05.2018
- Certified clinical and medical assistant
- Phlebotomist
Associate of Science - Social And Behavioral Sciences
Garrett Community College
Associate of Arts - General Studies
Garrett Community College
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