Abby Adams
Mount Juliet,TN
Summary
Engaging individual with experience in customer service and educational environments, demonstrating exceptional communication and teamwork skills. Proven ability to manage multiple responsibilities while ensuring a positive experience for others. Committed to utilizing diverse skills to support community-oriented roles.
Overview
1
1
year of professional experience
Work History
Server
Cracker Barrel Restaurant
Mount Juliet, TN
05.2025 - 08.2025
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted in menu item recommendations, enhancing guest satisfaction and driving repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dispatcher Office Assistant
Air Systems of TN
Smyrna, TN
08.2025 - 05.2026
- Managed communication between technicians and customers to ensure timely service delivery and issue resolution.
- Maintained accurate records of service calls, technician assignments, and equipment usage for reporting purposes.
- Resolved scheduling conflicts through effective problem-solving techniques, minimizing downtime for field operations.
- Streamlined data entry processes by utilizing software tools, enhancing accuracy of information management systems.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of seven fleet vehicles.
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
Church Teacher
Providence Church
Mount Juliet, TN
08.2025 - Current
- Facilitated interactive discussions, fostering a supportive learning environment for diverse age groups.
- Implemented innovative teaching methods to improve student participation and retention of concepts.
- Collaborated with fellow educators to align curriculum with church goals and objectives effectively.
- Incorporated multimedia resources into lesson plans, appealing to different learning styles while increasing overall engagement.
- Served as a role model for moral conduct and ethical behavior within the church community by demonstrating care for others and commitment to the congregation''s values.
- Developed classroom management strategies, fostering a respectful and positive learning environment.
- Prepared age-appropriate weekly lesson plans aligned with church teachings.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
Worship Leader
Providence Church
Mount Juliet, TN
05.2025 - Current
- Assisted in developing service themes and creative elements for worship experiences.
- Collaborated with pastoral staff to align music choices with sermon topics.
- Engaged congregation through interactive worship activities and song selections.
- Collaborated with pastors and ministry leaders to develop cohesive and spiritually enriching worship experiences.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Developed programs for holidays and unique events.
Education
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro, TN05.2029
High School Diploma -
Wilson Central High School
Lebanon, TN05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Safe food handling
- Strong problem solver
- Time management
Timeline
Dispatcher Office Assistant
Air Systems of TN
08.2025 - 05.2026
Church Teacher
Providence Church
08.2025 - Current
Server
Cracker Barrel Restaurant
05.2025 - 08.2025
Worship Leader
Providence Church
05.2025 - Current
Bachelor of Science - Psychology
Middle Tennessee State University
High School Diploma -
Wilson Central High School