Abigayle Baker
Jonesboro,AR
Summary
Empathetic Co-Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for team members. Offers enhanced care with flexible learning approach for clients. Experience in office and community settings providing guidance and encouragement to all through physical and emotional support while getting better day by day and shift by shift.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Professional
Longhorn Steakhouse
01.2022 - Current
- Completed weekly schedule's for forty plus team members.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while upholding a strong focus on guest satisfaction.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Collaborated with team members to deliver exceptional customer experiences.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
Google Coordinator
Flower Shop Network
Paragould, AR
05.2018 - 08.2020
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed paid social media advertising campaigns, maximizing return on investment.
- Continuously researched emerging trends in the digital space to stay ahead of the curve.
- Created visually appealing graphics utilizing design software, attracting more viewers and increasing click-through rates.
Assistant Activates Director/Personal Care Aide Assistant
The Bungalows At Jonesboro
12.2018 - 01.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Monitored and coordinated workflows to optimize resources.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Team Leader Manager
Ultimate Air Trampoline Park
09.2018 - 08.2021
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and deescalating conflicts to create a safe work environment.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
Education
Bachelor of Science - Biology, Chemistry, And Medical Sciences
Arkansas State University
State University, AR12.2022
Skills
- Complaint resolution
- Industry Expertise
- Effective Communication
- Microsoft Outlook
- Product Knowledge
- Critical Thinking
- Exceptional situational awareness using professional behavior and composure
Certification
- CPR Licensed - 2017 to Current
- Certified Trainer- 2020 to Current
- ServSaf Certification- 2023 to Current
- First Aid and Safety Certified- 2019 to Current
Volunteer Experiences
- NEA Humane Society 2015 to 2023
- Children's Home Inc. of Paragould Arkansas 2015 to Current
- Green County Community Fund 2019 to Current
- Green County Fine Arts Council 2016 to Current
- Offering free photography sessions to help family's with low income situations.
Timeline
Service Professional
Longhorn Steakhouse
01.2022 - Current
Assistant Activates Director/Personal Care Aide Assistant
The Bungalows At Jonesboro
12.2018 - 01.2022
Team Leader Manager
Ultimate Air Trampoline Park
09.2018 - 08.2021
Google Coordinator
Flower Shop Network
05.2018 - 08.2020
Bachelor of Science - Biology, Chemistry, And Medical Sciences
Arkansas State University