Abigayle Collins
Columbia,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Eager to lead and teach others so they also succeed. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Professional
Proforce Pest
Columbia, SC
05.2025 - Current
- Delivered exceptional customer service, addressing client inquiries and concerns promptly.
- Conducted thorough inspections to identify pest issues and recommended effective treatment solutions.
- Trained new team members on safety protocols and operational procedures for pest management.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Collaborated with team members to deliver exceptional customer experiences.
- Collected, arranged, and input information into database system.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Animal Care Technician
City of Columbia
Columbia, SC
05.2024 - 04.2025
- Provided daily care and feeding to various animals, ensuring health and well-being.
- Maintained clean and safe animal habitats, adhering to hygiene protocols.
- Assisted in behavioral assessments to identify animal needs and improve welfare.
- Monitored animal health, reporting any signs of distress or illness promptly.
- Trained new staff on proper animal handling techniques and safety measures.
- Collaborated with veterinary staff during routine check-ups and emergency procedures.
- Played a pivotal role in the successful recovery of numerous animals through diligent monitoring, immediate intervention when needed, and coordinated efforts with veterinary staff.
- Streamlined inventory management processes for supplies used in daily operations such as food items, medication stockpiles, and maintenance equipment.
- Assisted in surgical procedures, providing necessary support to veterinarians for successful outcomes.
- Conducted behavioral assessments and training sessions, resulting in improved adoptability and placement of shelter animals.
- Trained new staff and volunteers on animal care protocols, elevating overall team competency.
- Increased public engagement by organizing and participating in community outreach events.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Shelter Attendant
Lexington County Animal Services
Lexington, SC
09.2022 - 05.2024
- Ensured animal welfare by maintaining clean and safe shelter environments.
- Assisted in daily feeding, grooming, and exercise routines for sheltered animals.
- Monitored animal behavior and reported health concerns to veterinary staff.
- Developed strong relationships with local rescue organizations to enhance shelter capacity.
- Led team meetings to discuss workflow strategies and address challenges effectively.
- Collaborated with local community organizations to secure resources and support for the shelter''s programs and initiatives.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Oversaw all work and activity of the livestock/barn section of shelter as well as teaching coworkers more about the care of livestock.
- Kept track of inventory in the barn and requested when food and supplies needed to be restocked.
- Updated files and records on animals everyday to keep track of behavior, healing and count of animals.
Dog Sitter
Florence, SC
Florence, SC
01.2018 - 01.2022
- Took care of people’s pets while they were at work or on vacation. On a set schedule: fed all pets, took them outside to relieve themselves and played with them individually to ensure they all had a proper amount of attention. Cleaned up whatever messes were made in the house, took the time to check every door and lock to make sure nothing was out of place.
Cashier
Icing Ink
Florence, SC
01.2016 - 01.2018
- Washed dishes, baked whatever was needed for front cases, assisting customers in deciding what they might like and advising them of specials items and pricing. Keeping the front of store clean and tidy along with stocking bathrooms and occasionally helping in the back of the store.
Education
Diploma -
South Florence High School
Florence, SC01.2020
Skills
- Complaint resolution
- Paperwork processing
- Service orientation
- Analytical thinking
- Teamwork
- Problem-solving
- Time management
- Excellent communication
- Team leadership
- Adaptability and flexibility
- Team building
- Interpersonal skills
- Customer relationship management
- Conflict resolution
- Professionalism
Certification
- Human Euthanasia Certified - 2023
- Veterinary Assistant Certificate - Obtained in May 2024
Timeline
Service Professional
Proforce Pest
05.2025 - Current
Animal Care Technician
City of Columbia
05.2024 - 04.2025
Shelter Attendant
Lexington County Animal Services
09.2022 - 05.2024
Dog Sitter
Florence, SC
01.2018 - 01.2022
Cashier
Icing Ink
01.2016 - 01.2018
Diploma -
South Florence High School