Abby Becker
Fishers,IN
Summary
Detail-oriented professional with strong communication skills. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Office Manager
Octiv
Indianapolis, IN
09.2016 - 03.2017
- Supported onboarding processes for new employees, facilitating smooth transitions into roles.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Responded to inquiries from staff and clients, providing accurate information promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Marketing Assistant
One Stop Marketing
Indianapolis, IN
09.2013 - 03.2014
- Proved successful working within tight deadlines and a fast-paced environment.
- Directed a diverse range of projects simultaneously, partnering with vendors to uphold strick delivery schedules and meet client expectations.
- Designed and managed client online storefronts to enhance user experience and drive sales.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding exceptions throughout the process.
Data Entry Administrator
Exact Target
Indianapolis, IN
02.2009 - 08.2009
- Oversaw transition of client accounts from outdated databases to advanced software, resulting in improved efficiency and workflow.
Development & Finance Assistant
Herman & Kittle Properties, Inc.
Indianapolis, IN
03.2005 - 08.2006
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the President, Executive Vice President & Senior Management.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated in crafting company policies and procedures, promoting a more organized and effective workplace.
- Orchestrated weekly meetings to improve team communication and collaboration, ensuring effective agenda distribution and accurate minute documentation.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
Business
Taylor University
Upland, INHigh School Diploma -
Hamilton Southeastern High School
Fishers, INSkills
- Rapid learner with a passion for knowledge
- Customer service
- Administrative support
- Excellent communication
- Multitasking and organization
- Office management software
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
Timeline
Office Manager
Octiv
09.2016 - 03.2017
Marketing Assistant
One Stop Marketing
09.2013 - 03.2014
Data Entry Administrator
Exact Target
02.2009 - 08.2009
Development & Finance Assistant
Herman & Kittle Properties, Inc.
03.2005 - 08.2006
Business
Taylor University
High School Diploma -
Hamilton Southeastern High School