Abby Burke
Bloomsburg,PA
Summary
Skilled and motivated manager and worker, effective at training, team leadership and cooperation, customer service and technology based matters. Enthusiastic about creating a positive and efficient workplace through customer satisfaction and employee recognition. Prepared for a new position with additional responsibility and the chance to grow in a media based workplace.
Overview
6
6
years of professional experience
Work History
Deli Manager
Anthony's Deli
Ocean City, MD
05.2022 - 08.2024
- Supervised deli staff to ensure efficient customer service.
- Trained new employees on proper food handling techniques and safety regulations.
- Managed 10-15 employees.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Line Cook
Lewistown Country Club
Lewistown, PA
05.2020 - 08.2021
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Organized the storage area to ensure that all necessary items were readily accessible.
Waitress and Hostess
Revival Kitchen
Reedsville, PA
10.2018 - 08.2021
- Memorized monthly-changing five-course meal ingredients and preparation techniques to illustrate methods to customers.
- Greeted customers and took coats.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
Front Desk Cashier
Rec Park Pool
Lewistown, PA
06.2018 - 08.2018
- Maintained accurate cash register operations and balanced daily transactions.
- Handled customer complaints in a professional manner while resolving issues in an efficient manner.
- Resolved discrepancies between cash register totals and actual amounts received at the end of each shift.
Education
Bachelor of Arts - Media And Communications
Bloomsburg University of Pennsylvania
Bloomsburg, PA12-2024
Skills
- Catering Services
- Catering Support
- Knowledge in Adobe tools
- Employee Supervision
- Inventory Management
- Video Editing
- Graphic Design
- Graphics Operation
- Camera Operation
Affiliations
- Active member of National Broadcast Society and Bloomsburg University Streaming Network.
- Photo and video editing for content creation.
- Writing creative fiction and non-fiction short stories.
- Digital and physical drawing and graphic design.
- Problem solving and world building through various video games.
References
References available upon request.
Timeline
Deli Manager
Anthony's Deli
05.2022 - 08.2024
Line Cook
Lewistown Country Club
05.2020 - 08.2021
Waitress and Hostess
Revival Kitchen
10.2018 - 08.2021
Front Desk Cashier
Rec Park Pool
06.2018 - 08.2018
Bachelor of Arts - Media And Communications
Bloomsburg University of Pennsylvania