Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Cazares

Summary

Experienced with managing patient appointments and front desk operations in dental settings. Utilizes exceptional communication skills to ensure patient satisfaction. Track record of maintaining organized records and providing efficient administrative support.

Overview

1
1
year of professional experience

Work History

Dental Receptionist

Western Dental
04.2024 - Current
  • Answered telephone calls to offer office information, answer questions
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
  • Improved communication between dental staff and patients, ensuring clarity in treatment plans and procedures.
  • Have worked with dentrix
  • Maintained electronic patient records, ensuring accuracy and compliance with privacy regulations.

Education

Diploma -

Jurupa Valley High School
Jurupa Valley, CA
05.2022

Skills

    - Dental terminology

    - Appointment scheduling

    - Insurance verification

    - Patient scheduling

    - Punctual and reliable

    - Multitasking capability

    - Phone etiquette

    - Payment processing

Timeline

Dental Receptionist

Western Dental
04.2024 - Current

Diploma -

Jurupa Valley High School

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