Abby Decker
Summary
Dynamic professional with a proven track record at the Department of Social and Health Services, adept in documentation and reporting, and excelling in conflict resolution. Demonstrated success in relationship building and quality assurance, significantly enhancing client and student outcomes. Expert in leveraging customer service and problem-solving skills to achieve and superpass goals.
Overview
3
3
years of professional experience
Work History
Case Resource Manager
Department of Social and Health Services
02.2023 - Current
- Facilitated person-centered goal planning discussion with clients and families
- Identified support needs of clients and plan for and authoirze payment for appropriate services
- Schedule and conduct face to face home visits and living quaters with clients and families
- Establised and maintain relationships with providers and co workers
- Reveiwed and monitiors client plans, reports, and client progress
- Completed and revised client assessments and person-center service plans within establised timelines as required
Lead Teacher
Peacock Family Services
Bainbridge Island, WA
02.2022 - 01.2023
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Education
Bacholor Of Science - Psychology
Brigham Young University-Idaho
Rexburg, ID12.2021
Skills
- Documentation and reporting
- Conflict resolution
- Relationship building
- Quality assurance
- Phone and email etiquette
- Customer service
- Problem-solving
Timeline
Case Resource Manager
Department of Social and Health Services
02.2023 - Current
Lead Teacher
Peacock Family Services
02.2022 - 01.2023
Bacholor Of Science - Psychology
Brigham Young University-Idaho