Abby Edwards
Saint Charles,MO
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
2
2
years of professional experience
Work History
Wapelhorst Lifeguard
Missy Hollander
06.2022 - Current
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Monitored safety of guests in and around swimming pool.
Snack Bar Worker
Renee Miller
09.2023 - 05.2024
- Ensured compliance with all health codes and regulations through regular cleaning tasks and equipment maintenance checks.
- Enhanced customer satisfaction by providing efficient and friendly service at the snack bar counter.
- Successfully multitasked between serving customers, preparing orders, and operating the cash register while maintaining a positive attitude under pressure.
- Efficiently prepared and served a variety of food items, meeting high standards of quality and taste.
- Provided exceptional customer experiences by quickly resolving any issues or concerns that arose during their visit.
Sales Associate
Emily Moore
01.2022 - 01.2023
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Francis Howell Central High School
Saint Charles, MO05.2024
Skills
- Safety oversight
- Emergency Response
- First Aid
- Swim Instruction
- Lifeguard operations
- Complex Problem-Solving
- Public Safety
- CPR Certified
- Effective problem-solver
- Safety Training
- Training and mentoring
Timeline
Snack Bar Worker
Renee Miller
09.2023 - 05.2024
Wapelhorst Lifeguard
Missy Hollander
06.2022 - Current
Sales Associate
Emily Moore
01.2022 - 01.2023
High School Diploma -
Francis Howell Central High School