Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Abby Eger

Roseville,California

Summary

Dynamic professional with a proven track record at Planet Beauty, excelling in sales growth and customer service. Skilled in money handling and fostering customer rapport, I effectively resolved complex inquiries and implemented quality control measures, enhancing operational efficiency. My leadership in training new employees has consistently driven team success and elevated service standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Planet Beauty
Roseville, CA
09.2023 - Current
  • Created reports on sales trends, inventory levels, and financial data.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented quality control measures to uphold company standards.

Lifeguard Supervisor

Lifetime Fitness
Roseville, CA
04.2021 - 08.2023
  • Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
  • Ensured the safety of patrons by enforcing pool rules and responding promptly to emergency situations.
  • Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
  • Tested lifeguards' skillsets using scenario simulations.

Swim Instructor

Sea Otter Swim School
Loomis, CA
09.2020 - 05.2021
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Provided swimming instruction to individuals and groups of all ages.

Education

Bachelor of Arts - Journalism

Sacramento State University
Sacramento, CA
12-2025

High School -

Roseville High School
Roseville, California
01.2021

Skills

  • Customer service
  • Water Safety
  • Verbal and written communication
  • Money handling
  • Sales strategies and growth
  • Customer rapport

Certification

  • Lifeguard Certification - CPR, AED, and First Aid - American Red Cross, 05/23/21

Accomplishments

  • Initiated Member of the Sigma Kappa Sorority, 04/10/22
  • Completed $70,000 in sales, 2023, $100,000 in sales 2024

Timeline

Assistant Manager

Planet Beauty
09.2023 - Current

Lifeguard Supervisor

Lifetime Fitness
04.2021 - 08.2023

Swim Instructor

Sea Otter Swim School
09.2020 - 05.2021

Bachelor of Arts - Journalism

Sacramento State University

High School -

Roseville High School

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Abby Eger