Abby Evans
Austin
Summary
Customer focused professional with a background in sales, account support, and order fulfillment within the promotional products industry. Experienced in managing client relationships, coordinating production, and ensuring projects move seamlessly from concept to delivery. Known for being detail oriented, approachable, and proactive, with the ability to problem solve and communicate across teams. Brings additional experience in social media and brand collaboration, along with an operations background in the equestrian industry.
Overview
5
5
years of professional experience
Work History
Sales Representative
Beehive Specialty
Austin, TX
09.2025 - Current
- Manage and grow a portfolio of B2B client accounts, providing customized promotional product solutions.
- Consult with clients to understand branding goals, budgets, and marketing objectives.
- Source, present and sell branded merchandise, including apparel, corporate gifts, and marketing materials.
- Build product proposals and mockups tailored to each client's brand identity.
- Coordinate with national suppliers and decorators to manage production timelines and order accuracy.
- Oversee projects from initial concept through fulfillment and delivery.
- Maintain ongoing client relationships to support repeat business and long-term partnerships.
- Troubleshoot order issues, production delays, and vendor challenges to ensure client satisfaction.
- Track order details, pricing, and communication within internal systems.
Social Media/Content Manager
Freelance Social Media Manager
Austin, TX
10.2025 - Current
- Produced photo and video content aligned with brands aesthetics.
- Monitored engagement metrics and trends to optimize post performance and audience growth.
- Supported content creation for brands through product features, branded shoots and promotional campaigns.
- Collaborated with brands on partnerships, social promotion, and content initiatives.
Customer Service Representative
Beehive Specialty
Austin, TX
08.2023 - 09.2026
- Managed promotional product orders from quote through delivery for B2B and direct clients.
- Served as primary point of contact for customer communications and issue resolution.
- Coordinated with vendors and fulfillment team to ensure accurate production and on-time shipping.
- Maintained detailed records while supporting client retention and satisfaction.
Barn Manager
Williams Equestrian
Wellington, FL
06.2022 - 04.2023
- Oversaw daily barn operations, ensuring optimal animal care and facility maintenance.
- Managed feeding schedules, health monitoring, and exercise routines for all animals.
- Enhanced workflow processes to improve overall barn efficiency and staff productivity.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Managed budgets and financial matters related to the barn''s operation while maximizing cost-efficiency without sacrificing quality of care or services provided.
Assistant Barn Manager
Interactive Mortgage Stables
Rancho Santa Fe, CA
10.2021 - 03.2022
- Supervised daily barn operations, ensuring safety and efficiency in horse care practices.
- Managed inventory of feed and supplies, maintaining accurate records for effective resource allocation.
- Monitored horse behavior and health, promptly addressing any issues to support well-being.
- Monitored overall health and well-being of 10 horses, paying attention to signs of concern.
Education
No Degree - Communications
St. Edward's University
Austin, Texas, TX05-2020
Skills
- Client relationship management
- Vendor and supplier communication
- Social media management
- Content creation and brand partnerships
- Problem resolution and conflict management
- Marketing communications
- Time management and multitasking
- Cross functional team collaboration
- Attention to detail
- Brand messaging
Timeline
Social Media/Content Manager
Freelance Social Media Manager
10.2025 - Current
Sales Representative
Beehive Specialty
09.2025 - Current
Customer Service Representative
Beehive Specialty
08.2023 - 09.2026
Barn Manager
Williams Equestrian
06.2022 - 04.2023
Assistant Barn Manager
Interactive Mortgage Stables
10.2021 - 03.2022
No Degree - Communications
St. Edward's University