Abby Garcia
San Antonio,TX
Summary
Adept at leading teams and enhancing customer satisfaction, my tenure at The Rio Mission Trail showcased my expertise in cleaning and sanitizing, alongside exceptional customer service skills. By implementing efficient sanitation techniques and fostering team collaboration, I significantly contributed to a safer, more welcoming environment, aligning with OSHA regulations and retail operations.
Overview
21
21
years of professional experience
Work History
Enviromental Services
The Rio Mission Trail
San Antonio , TX
03.2024 - 01.2025
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Maintained cleaning equipment in a clean and orderly fashion.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Assisted in the set-up of conference rooms for meetings or events.
- Serviced, cleaned and restocked restrooms.
- Emptied trash receptacles and disposed of waste materials properly.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted furniture, pictures, windowsills, and other surfaces.
- Stocked linen closets with fresh linens as needed.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Shift Leader
Churches Chicken
San Antonio , Texas
03.2007 - 01.2009
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Monitored inventory levels and ordered supplies as needed.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted with customer requests and answered questions to improve satisfaction.
- Distributed food to service staff for prompt delivery to customers.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Sale Associates
Goodwill
San Antonio, TX
05.2004 - 05.2006
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Cleaned shelves, counters and tables to maintain organized store.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Southside
1460 Losoya Martinez Road 05-1998
Skills
- Customer services
- Cleaning and sanitizing
- Sanitation techniques
- Team collaboration and leadership
- Multitasking and organization
- OSHA regulations compliance
- Retail store operations
- Cash register operation
Timeline
Enviromental Services
The Rio Mission Trail
03.2024 - 01.2025
Shift Leader
Churches Chicken
03.2007 - 01.2009
Sale Associates
Goodwill
05.2004 - 05.2006
High School Diploma -
Southside