
Dynamic operations professional with a proven track record at Popeyes Chicken, excelling in customer service and leadership. Bilingual and adept at optimizing workflows, I implemented inventory control measures that significantly reduced waste. My ability to thrive in fast-paced environments ensures high-quality service and team performance.
• Processed Orders from order entry and optimized in a glass cutting program for the production team.
• Managed customer inquiries by responding to emails and phone calls with professionalism and efficiency.
• Adapted quickly to changing priorities and handled multiple tasks efficiently in fast-paced settings.
Monitored and recorded hourly product manufacturing rates to optimize workflow.
Facilitated team training sessions to clarify processes and promote accurate execution of tasks.
Bilingual
Customer service
Leadership
Fast-Paced