Abigail Gonzales
Amarillo,United States
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Office Manager
The Bair Foundation Child & Family Ministries
Amarillo, TX
08.2022 - Current
- Developed and maintained filing systems for confidential documents and records.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Office Staff
BSA Hospice of the Southwest
Amarillo, TX
11.2021 - 07.2022
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
Administrative Assistant/Program Director Clerk/Office Manager
Texas Department of Family and Protective Services
Amarillo, TX
01.2019 - 11.2021
- Maintained filing systems for confidential documents and records.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed office supplies inventory and placed orders when necessary.
Guest Service Representative
Toot N’ Totum #86
Amarillo, TX
06.2018 - 12.2018
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Health & Attendance Clerk
Carver Early Childhood Academy
Amarillo, TX
08.2017 - 07.2018
- Collected, evaluated and stored documents securely in permanent records.
- Prepared reports on absenteeism trends for review and action planning purposes.
Credit & Collections, Associate I
Xcel Energy
Amarillo, TX
03.2017 - 07.2017
- Recorded information about customers' financial status and collections status efforts.
- Negotiated payment plans with delinquent account holders to facilitate debt resolution.
General Merchandise Assistant Manager
United Supermarkets
Amarillo, TX
07.2016 - 12.2016
- Managed inventory levels across multiple channels to ensure product availability and minimize overstock.
- Trained new staff on store policies and procedures.
Education
Associate Degree in Nursing -
Amarillo College
Amarillo, TX, United States04.2025
Legal Studies Program-Paralegal Professional Certificate -
Amarillo College
Amarillo, TX, United States12.2020
Associate’s Degree in General Studies -
Amarillo College
Amarillo, TX, United States05.2019
High School Diploma -
Ascension Academy
Amarillo, TX, United States05.2015
Skills
- Patient care
- Time management
- Effective communication
- Records management systems
- Microsoft
- Administrative background
- Data management
- Customer and client relations
Professional Awards
- Texans Caring for Texans, TxDOT, 08/19
Affiliations
- Volunteered with "Local Outreach of Survivors of Suicide"
- Volunteered with "Amarillo Angels"
References
References available upon request.
Timeline
Administrative Assistant/Office Manager
The Bair Foundation Child & Family Ministries
08.2022 - Current
Office Staff
BSA Hospice of the Southwest
11.2021 - 07.2022
Administrative Assistant/Program Director Clerk/Office Manager
Texas Department of Family and Protective Services
01.2019 - 11.2021
Guest Service Representative
Toot N’ Totum #86
06.2018 - 12.2018
Health & Attendance Clerk
Carver Early Childhood Academy
08.2017 - 07.2018
Credit & Collections, Associate I
Xcel Energy
03.2017 - 07.2017
General Merchandise Assistant Manager
United Supermarkets
07.2016 - 12.2016
Associate Degree in Nursing -
Amarillo College
Legal Studies Program-Paralegal Professional Certificate -
Amarillo College
Associate’s Degree in General Studies -
Amarillo College
High School Diploma -
Ascension Academy
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