Hi, I’m
Abby Kourinos
Edwardsville,IL
Summary
Personable Carhop with great customer service and order fulfillment skills in high-volume environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service. Resourceful Carhop with Number years of experience in food service industry. Frequently commended for maintaining efficiency and personable service during high-volume shifts. Personable and driven worker with great attention to detail.
Overview
1
year of professional experience
Work History
Sonic Drive In Edwardsville, IL
Carhop Server
11.2022 - Current
Job overview
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Facilitated a positive dining experience for guests by maintaining a clean and organized outdoor eating area.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
Education
Southern Illinois University EdwardsvilleEdwardsville, IL
Bachelor Of Arts For Teaching from Elementary Education
Skills
- Flexibility
- Salesmanship
- Building Rapport
- Excellent Customer Service
- Handling Complaints
- Quick Learner
- Order Accuracy
- Strong Work Ethic
- Self-Motivation
- Decision Making
- Multitasking Abilities
- Problem Solving
Timeline
Carhop Server
Sonic Drive In
11.2022 - Current
Southern Illinois University Edwardsville
Bachelor Of Arts For Teaching from Elementary Education