Abby Kuntz
Oxford
Summary
Experienced in creating warm and welcoming environments for guests. Leveraging excellent communication and organizational skills to ensure smooth operations. Proven track record of providing personalized service. Adept at promptly addressing guest needs.
Overview
6
6
years of professional experience
Work History
Hostess and Server
Texas Roadhouse
06.2023 - Current
- Using friendliness and compassion to engage with customers in order to make them feel welcome
- Quickly and concisely place orders for customers by using organization to make sure everything is perfect
- Provide legendary service to all who walk through the door
Barista
Starbucks company
10.2021 - 06.2023
- Efficiently hand-crafted beverages for customers, such as tea and coffee
- Recommended the products to the customers who were indecisive or needed help
- Adhered to food safety procedures
- Handled cash and recorded customers’ order information accurately
- Used customer service and a friendly smile to draw customers back to the location
- Trained other baristas to be skilled and provide great service
Director Assistant intern
Mishpacha inc.
06.2019 - 06.2021
- Organizing information and supplies to create a better workspace
- Making phone calls to sponsorships and gaining more sponsors for the organization
- Planning activities for the group
Education
Bachelor of Business Administration - Finance
Miami University | Farmer School of Business
Oxford, OH01.2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Websites
Internationalexperience
- Haiti, I lived in Haiti throughout the years of 2012 - 2016 as a missionary, showing the love of God to children across the country. After living there, I helped my parents build a trade school to higher education across the country with the organization that we started, CLING
- Dominican Republic, I helped my family expand our organization, CLING, to the Dominican where we built another trade school and a medical clinic to improve the hospitals in the country.
- Mexico, I have visited Mexico several times in order to locate a property to build a new trade school.
Campus involvement
- Miami University CRU, Worship leader, 11/23, 05/24, Used my vocal gift to lead others into worshipping the Lord at the weekly Thursday night meetings
- Miami University CRU, Bible study leader, 08/24, Present, Using my leadership skills and understanding to lead other girls closer to the Lord.
- Intramural soccer team participant
Timeline
Hostess and Server
Texas Roadhouse
06.2023 - Current
Barista
Starbucks company
10.2021 - 06.2023
Director Assistant intern
Mishpacha inc.
06.2019 - 06.2021
Bachelor of Business Administration - Finance
Miami University | Farmer School of Business