Abby Metker
Ben Franklin Crafts And Frame Shop
Brunswick,GA
5
years of professional experience
Dynamic professional with extensive experience in customer service and cash handling at Ben Franklin Crafts And Frame Shop. Proven ability to train and mentor staff, enhancing productivity and service quality. Skilled in POS operations and maintaining organized workspaces, fostering a positive shopping environment. Committed to excellence and client satisfaction.
Work History
Head Cashier
2 Years 2 Months- Supervised front-end operations, ensuring smooth register flow and consistent customer service.
- Trained cashiers on POS procedures, cash handling, and transaction accuracy.
- Balanced tills, verified drawer counts, and resolved register discrepancies.
- Processed returns, exchanges, and special orders with attention to store policies.
- Assisted customers with product location, pricing, and craft supply questions.
- Maintained register supplies, receipt paper, and workspace organization for daily readiness.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Educated employees on register use, merchandising, and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Veterinary Assistant
1 Year 4 Months- Restraint and assisted veterinarians during exams, vaccinations, and minor procedures with calm, accurate support.
- Prepared exam rooms, surgical areas, and instruments to maintain clean, organized treatment workflow.
- Monitored animal behavior and vital signs, reporting changes promptly to clinical staff.
- Administered routine treatments and medications under veterinarian direction with careful attention to dosage.
- Educated clients on post-visit instructions, medication use, and basic home care for pets.
- Restocked supplies and verified equipment readiness to keep daily operations running smoothly.
Cashier/bagger
1 Year 7 Months- Operated POS register to scan items, process payments, and balance cash drawer accurately.
- Greeted customers and provided courteous checkout service in fast-paced grocery environment.
- Bagged groceries carefully to protect items and support efficient customer throughput.
- Verified prices, coupons, and age-restricted purchases while following store policies.
- Maintained clean, organized checkout lane and stocked nearby supply areas.
- Resolved customer questions at register and directed shoppers to appropriate store departments.
Education
High School Diploma
Skills
Customer service
Positive attitude
Multi-tasking skill
Cash handling
Employee training
Stock replenishment
Punctuality
Flexible schedule
Customer relations
Supply restocking
Cashier training
Cash register operation
Counting back change
Timeline
Head Cashier
Ben Franklin Crafts And Frame Shop
07.2024 - 09.2026Read More
Veterinary Assistant
Bear Paw Veterinary Service
03.2023 - 07.2024Read More
Cashier/bagger
Publix Grocery Store
06.2021 - 01.2023Read More
Home School
High School Diploma
Read More