Abby Piper
De Soto,IL
Summary
Dynamic and detail-oriented professional with experience at Buffalo Wild Wings, excelling in customer service and effective multitasking. Proficient in QuickBooks and adept at managing schedules, I consistently enhance operational efficiency while maintaining a strong work ethic and attention to detail. Proven ability to support business operations and improve client satisfaction.
Reliable Job Title with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
04.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Assistant
A&w Plumbing
04.2022 - 12.2024
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Worked on quickbooks
- Filing paperwork
- Set up meetings and organized schedule
Education
Associate In Psychology - Psychology
John A Logan College
Carterville, ILSkills
- QuickBooks proficiency
- Problem-solving
- Computer skills
- Meeting scheduling
- Data entry
- Schedule coordination
- Effective multitasking
- Critical thinking
- Calendar management
- Call management
- Customer service
- Recordkeeping proficiency
- Strong work ethic
- Attention to detail
Army national guard
I am a 92f a fueler in the Army National Guard. I am an e-4 and am currently serving and have 4 years left. I drill with the 123rd engineering battalion in Murphysboro, IL.
Timeline
Server
Buffalo Wild Wings
04.2025 - Current
Assistant
A&w Plumbing
04.2022 - 12.2024
Associate In Psychology - Psychology
John A Logan College