Abby Polichino
Hurst,TX
Summary
Experienced administrative leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proven track record in employee relations, and policy implementation. Known for fostering collaborative environments and delivering results through adaptable strategies. Key skills include conflict resolution and team building.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Supervisor
Pediatric Therapy Specialists
San Antonio, TX
07.2021 - Current
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Developed strategic HR initiatives aligned with company goals for improved overall performance levels.
- Successfully mediated workplace disputes; preserving strong working relationships among team members.
- Facilitated open communication channels between employees and management, promoting a positive work environment.
- Elevated to Intake Supervisor from Intake Coordinator at first performance review
Regional Restaurant Trainer
BJ's Restaurant & Brewhouse
Houston, TX
04.2009 - 07.2021
- Mentored new hires resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Facilitated team-building exercises to foster collaboration between department members.
- Traveled and opened over 20 restaurants across the country
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX12-2010
Skills
- HR policies implementation
- Team building and leadership
- Customer Service
- Diversity and inclusion
- Recruitment and selection
- Organizational development
- Employee relations
- Strategic planning
- Internal communications
- Teamwork and collaboration
- Insurance verification
- Scheduling appointments
- Excellent communication
- Onboarding, training, and development
Certification
aPHR - Associate Professional in Human Resources
Timeline
HR Supervisor
Pediatric Therapy Specialists
07.2021 - Current
Regional Restaurant Trainer
BJ's Restaurant & Brewhouse
04.2009 - 07.2021
Bachelor of Arts - Psychology
The University of Texas At San Antonio