Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Security Technician
Star Asset Security
Greenville, SC
07.2019 - 06.2025
Communicated with customers regarding progress of equipment installation projects.
Reviewed life safety and security systems for code compliance.
Tested equipment, connections and signals to verify security system functionality.
Installed and repaired enterprise access controls, digital CCTV and network configurations.
Planned security installations by surveying locations, laying out equipment and reading wiring plans.
Installed, tested and serviced alarm systems to determine correction functionality.
Instructed customers on device's proper use and maintenance to extend life of equipment.
Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
Performed panel installations using specific hand and power tools.
Deli Clerk
Harris Teeter
Gastonia, NC
02.2018 - 07.2019
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Organized ingredients and restocked supplies to prepare for busy periods.
Informed customers of deli specials to increase profits.
Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
Cut vegetables and rolled out dough to prepare raw materials for cooking.
Fast Food Manager
Bojangles' Famous Chicken 'n Biscuits
Gastonia, NC
06.2016 - 07.2019
Strengthened employee performance ratings and trained staff on system efficiencies while supervising 20 crew members, delivering optimal productivity.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Resolved and investigated complaints regarding service, food quality and accommodations.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.