Abby Slatt
Newville,PA
Summary
Reliable team lead with a proven track record in enhancing service quality and efficiency. Recognized for strong work ethic and ability to adapt to changing priorities, ready to contribute to improved customer experiences and operational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
Chambersburg, PA
09.2024 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed accurate order processing and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless communication and efficient service flow.
- Trained new team members on menu knowledge and service standards for operational excellence.
- Adapted quickly to changing priorities during peak hours to meet customer demands effectively.
Pharmacy Technician
Keystone Health
Chambersburg, PA
09.2025 - 01.2026
- Processed and dispensed medications accurately while adhering to safety protocols.
- Assisted pharmacists in managing inventory levels and ordering supplies efficiently.
- Provided customer service by answering medication-related inquiries and resolving issues promptly.
- Maintained detailed records of prescriptions, ensuring compliance with regulatory standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
CVS Pharmacy
Shippensburg, PA
10.2024 - 05.2025
- Trained new staff on pharmacy procedures and best practices to enhance team performance.
- Conducted regular medication audits to identify discrepancies and improve accuracy.
- Implemented workflow improvements that increased operational efficiency within the pharmacy department.
- Collaborated with healthcare professionals to optimize patient medication therapy management strategies.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Team Lead
Firehouse Subs
Carlisle, PA
02.2024 - 09.2024
- Supervised daily operations and ensured adherence to food safety standards.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented process improvements that streamlined order fulfillment and reduced wait times.
- Monitored inventory levels and coordinated supply orders to maintain optimal stock levels.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
No Degree - Psychology
Shippensburg University of Pennsylvania
Shippensburg, PAHigh School Diploma -
Big Spring High School
Newville, PA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Problem-solving skills
- Team collaboration
- Computer literacy
- Phone etiquette
- Patience and empathy
Certification
- First Aid/CPR Certified
- ServSafe Certified
- Ramp Certified
Timeline
Pharmacy Technician
Keystone Health
09.2025 - 01.2026
Pharmacy Technician
CVS Pharmacy
10.2024 - 05.2025
Server
Buffalo Wild Wings
09.2024 - Current
Team Lead
Firehouse Subs
02.2024 - 09.2024
No Degree - Psychology
Shippensburg University of Pennsylvania
High School Diploma -
Big Spring High School