Abby Vaites
Carnegie,PA
Summary
Dynamic and results-oriented professional with a proven track record in customer service and teamwork, demonstrated at Pacsun and other roles. Excelled in fast-paced environments, enhancing customer satisfaction and fostering team collaboration. Skilled in problem-solving and time management, consistently delivering positive outcomes. Achieved notable improvements in store performance and customer retention through strategic relationship-building and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Pacsun
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Child Care Worker
Wee Care Children's Center
04.2021 - Current
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Concession Stand Worker
Scott Township Baseball Association
04.2019 - 07.2019
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
No Degree - Early Childhood Education And Special Education
Westminster College
New Wilmington, PA05-2026
High School Diploma -
Chartiers Valley High School
Bridgeville, PA06-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Outgoing Personality
- Flexible Schedule
Certification
- Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania, University of Pittsburgh School of Social Work May, 2024
Languages
Spanish
Limited Working
Timeline
Sales Associate
Pacsun
08.2024 - Current
Child Care Worker
Wee Care Children's Center
04.2021 - Current
Concession Stand Worker
Scott Township Baseball Association
04.2019 - 07.2019
No Degree - Early Childhood Education And Special Education
Westminster College
High School Diploma -
Chartiers Valley High School