Abby Walker
Waterford,MI
Summary
Accomplished Medical Assistant and Emergency Medical Technician with a proven track record in patient care and emergency response, notably with Detroit Fire Department. Expert in HIPAA compliance and phlebotomy, I excel in high-pressure environments, demonstrating exceptional teamwork and patient management skills. Enhanced patient outcomes through effective clinical documentation and procedure assistance.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Mclaren Oakland Waterford Medical Associates
08.2021 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Emergency Medical Technician
City of Detroit Fire Department
01.2018 - 07.2020
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Coordinated with dispatch and other emergency services to optimize response times and resource allocation.
- Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.
- Assisted with lifting and moving patients.
- Administered CPR, oxygen and other life-saving medical treatments.
Emergency Medical Technician
Beaumont Mobile Medicine
01.2017 - 01.2018
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Adapted to challenging and diverse environments, from urban settings to remote areas, ensuring high-quality care regardless of location.
Education
Certification - Emergency Medical Technician
Oakland Community College
Auburn Hills, MI12.2015
High School Diploma -
Andover High School
Bloomfield Hills06.2004
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Phlebotomy/Immunization Administration
- Procedure Assistance
- Reliable team player
- CPR
- Specimens collection and processing
- Referral management/Insurance & Prior Authorization processing
Timeline
Medical Assistant
Mclaren Oakland Waterford Medical Associates
08.2021 - 09.2024
Emergency Medical Technician
City of Detroit Fire Department
01.2018 - 07.2020
Emergency Medical Technician
Beaumont Mobile Medicine
01.2017 - 01.2018
Certification - Emergency Medical Technician
Oakland Community College
High School Diploma -
Andover High School
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