Abby Pieper
Lincoln,NE
Summary
Friendly and adaptable with a solid background in customer service and household management. Excellent verbal communication and a positive attitude, eager to utilize skills to enhance team efficiency and drive customer satisfaction.
Overview
9
9
years of professional experience
Work History
Homemaker
Stay At Home Mom
04.2023 - Current
- Managed daily routines, ensuring structure and consistency in household operations.
- Developed and implemented engaging educational activities to promote child development.
- Coordinated schedules for family activities, optimizing time management and resource allocation.
- Organized meal planning and preparation, focusing on nutrition and dietary needs of family members.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
H.flynn
10.2022 - 04.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions, sales, and product features to inform customer inquiries.
- Contributed to store cleanliness and organization, creating an inviting atmosphere for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
Phillips 66
05.2020 - 10.2022
- Trained new team members on company policies, software systems, and customer service protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Stocker
Bed Bath & Beyond
01.2017 - 05.2020
- Organized and stocked merchandise according to planograms, ensuring optimal product presentation.
- Maintained inventory accuracy through regular cycle counts and adjustments.
- Collaborated with team members to streamline restocking processes, enhancing efficiency.
- Assisted in training new staff on stocking procedures and safety protocols.
Education
High School Diploma -
Lincoln East
Lincoln, NE05-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Verbal communication
- Flexible and adaptable
Timeline
Homemaker
Stay At Home Mom
04.2023 - Current
Sales Associate
H.flynn
10.2022 - 04.2023
Customer Service Representative
Phillips 66
05.2020 - 10.2022
Stocker
Bed Bath & Beyond
01.2017 - 05.2020
High School Diploma -
Lincoln East