Cassie Webb
Cecilia
Summary
Dynamic professional with a strong background as a Benefit Coordinator at Hardin Memorial Hospital, excelling in insurance verification and financial planning. Proven ability to enhance customer service through effective communication and problem-solving skills, achieving significant cost savings and ensuring compliance with regulations. Adaptable team player committed to fostering positive relationships and driving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Homemaker
Self
Cecilia
02.2018 - Current
- Time management and organization.
- Project management.
- Communication & Interpersonal skills.
- Problem Solving & Adaptability.
- Budgeting & Financial Management.
- Leadership & Team Management.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Achieved cost-savings by developing functional solutions to problems.
Instructional Assistant
Hardin County Schools
Cecilia
08.2019 - 03.2020
- Consulted frequently with teacher regarding needs, problems, and progress of students.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
- Assisted teacher in working with students to complete assignments.
- Monitored classroom behavior and provided positive guidance techniques when needed.
- Provided individualized instruction in small groups or one-on-one settings to improve academic performance.
- Established positive individual relationships with students, helping build confidence and self-esteem.
- Supported teachers in providing instruction that is consistent with district goals and objectives.
- Implemented appropriate behavior management techniques designed to promote positive social interaction among students.
- Helped with storing and inventorying classroom equipment, materials and supplies.
- Supported students with individualized learning plans and accommodations.
- Facilitated small group instruction for enhanced student engagement.
- Monitored student behavior and provided positive reinforcement strategies.
- Administered assessments and documented student progress regularly.
- Organized classroom materials and maintained a tidy learning space.
- Provided classroom support throughout planned instruction and individual lessons.
- Assisted teachers in providing accommodations for students who need additional support.
Benefit Coordinator
Hardin Memorial Hospital
Elizabethtown
02.2016 - 02.2018
- Used electronic methods and/or telephone to verify insurance coverage.
- Obtained necessary approvals for pre-certification and/or referrals for all patients assigned to ensure that all claims are paid without penalties or denials.
- Verified scheduled patients and determine amounts for collections prior to date of service. For unscheduled patients, verifies insurance coverage as soon as possible after admission.
- Worked closely with Financial Counselors to contact self-pay patients and prepare financial arrangements prior to admission.
- Provided support to obtain payments prior to or at the point of service and to ensure payment for hospital services.
- Assisted staff with benefits inquiries and resolved issues promptly.
- Collaborated with insurance providers to ensure compliance with regulations.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
Education
HIGH SCHOOL DIPLOMA -
Central Hardin High School
Cecilia05.2013
GENERAL EDUCATION - Paraeducators
ECTC
ElizabethtownSkills
- Communication
- Problem-solving
- Time management
- Teamwork and collaboration
- Customer service
- Friendly positive attitude
- Multitasking
- Attention to detail
- Organizational skills
- Dependable and responsible
- Critical thinking
- Flexible and adaptable
- Decision-making
- Calm under pressure
- Task prioritization
- Project management
- Communication & interpersonal skills
- Problem solving & adaptability
- Budgeting & financial management
- Leadership & team management
- Budgeting techniques
- Insurance verification
- Financial planning
- Problem solving
- Conflict resolution
- Good Telephone Etiquette
- Friendly, positive attitude
- Excellent communication
- Analytical and critical thinking
Certification
Paraeducators
References
References available upon request
Awards
National Council on Youth Leadership
Timeline
Instructional Assistant
Hardin County Schools
08.2019 - 03.2020
Homemaker
Self
02.2018 - Current
Benefit Coordinator
Hardin Memorial Hospital
02.2016 - 02.2018
HIGH SCHOOL DIPLOMA -
Central Hardin High School
GENERAL EDUCATION - Paraeducators
ECTC