Summary
Overview
Work History
Education
Skills
Timeline
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Katie Thompson

Castle Pines,CO

Summary

Dedicated administrative professional with successful experience in fast-paced office environment Hardworking team player and independent worker with expertise in administrative support and clerical tasks and a passion for organ donation driven by life experience.

Overview

10
10
years of professional experience

Work History

Office Manager

Century Accounting & Tax
08.2013 - Current
  • Maintained computer and physical filing systems.
  • Created, managed and updated files and records for clients while adhering to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Oversaw office inventory, restocked supplies and placed purchase orders to maintain office functionality.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Delivered exceptional customer service to every client by leveraging extensive knowledge of company and services and creating welcoming, positive experiences.

Clinical Herbalist

Evergreen Center At CSCH
08.2019 - 05.2020
  • Studied healing properties of plants and herbs to treat patients and offer natural alternatives to modern medicine.
  • Conducted patient assessments and implemented techniques to balance and harmonize mind, body and spirit.
  • Undertook follow-up appointments to assess patient progress and make changes to protocol.
  • Maintained detailed and complete records of health care plans and prognoses.
  • Formulated herbal preparations to treat conditions, considering herbal properties such as toxicity, contraindications and incompatibilities.
  • Adhered to local, state and federal laws, regulations and statutes.

Education

Certificate of Clinical Herbalism -

Colorado School of Clinical Herbalism
Lafayette
05.2020

Bachelor of Arts - Communication Studies

Colorado State University
Fort Collins, CO
05.2013

Skills

  • Administrative Support
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Oral and Written Communication
  • Interpersonal Communication
  • Customer Service
  • Account Management
  • Patient Correspondence
  • Mail Handling
  • Multi-Line Phone Systems
  • Workflow Planning
  • Receivables and Collections
  • Event Coordination

Timeline

Clinical Herbalist

Evergreen Center At CSCH
08.2019 - 05.2020

Office Manager

Century Accounting & Tax
08.2013 - Current

Certificate of Clinical Herbalism -

Colorado School of Clinical Herbalism

Bachelor of Arts - Communication Studies

Colorado State University

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Katie Thompson