MS Office
ABDEL GHADER BAH
Fort Thomas,KY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
STORE MANAGER
MID CITY MART / SELMA
07.2023 - 07.2023
- Improved customer satisfaction through staff training in customer service and product knowledge
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean and safe environment for customers and employees
- Streamlined purchasing process negotiating with merchants for better prices and payment terms.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed approximately 30 incoming calls and emails per day for customers.
RETAIL SALES REPRESENTATIVE
Metro by T-Mobile
05.2023 - 07.2023
- Contributing to welcoming store environment by maintaining cleanliness, organization and up-to-date visual display.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Maintained awareness of competitors offerings to provide informed comparisons when assisting customers with purchase decisions.
SUPERVISOR OF OPERATIONS
SAFIA, UNICEF
11.2020 - 03.2023
- Creating a digital data base for 1400 girls benefiting from the center.
- Assisting teachers with simultaneous Interpretation when needed.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Education
Bachelor of Science - ACCOUNTING AND MANAGEMENT
UNIVERSITY OF KOFI ANNAN DE GUINEE
Conakry, Guinea10.2019
High School Diploma -
COLLEGE DES JEUNES FILLES
Nouakchott08.2016
Skills
- Customer Engagement
- Purchase Recommendations
- Product Sales
- Payment Processing
- Customer Assistance
- Problem-Solving
- Time Management
- Inventory and Stocking
- Strong Communication and Interpersonal Skills
- Multitasking Abilities
- Adaptability and Flexibility
Accomplishments
* 1st prize in TEF-Connect- UNDP entrepreneurship competition, 2019 edition.
* 6ht prize in MIC entrepreneurship competition, 2019 edition (Kosmos Energy).
Hobbies
* Reading
* Soccer
* Swimming
* Jogging
Timeline
STORE MANAGER
MID CITY MART / SELMA
07.2023 - 07.2023
RETAIL SALES REPRESENTATIVE
Metro by T-Mobile
05.2023 - 07.2023
SUPERVISOR OF OPERATIONS
SAFIA, UNICEF
11.2020 - 03.2023
Bachelor of Science - ACCOUNTING AND MANAGEMENT
UNIVERSITY OF KOFI ANNAN DE GUINEE
High School Diploma -
COLLEGE DES JEUNES FILLES
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkInternshipWork Location
On-SiteRemoteQuote
Kill them with success and burry them with a smile
Abdel Ghader Bah
Software
Interests
Volunteering
Reading
Learning languages
Languages
English
Professional Working
Arabic
Native or Bilingual
French
Professional Working
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