Abdiaziz Ali
North Mankato,MN
Summary
Dynamic and results-driven professional with extensive experience as an Online Personal Shopper at Walmart, excelling in customer service and product selection: demonstrating ability to enhance customer satisfaction through active listening and problem-solving. Skilled in statistical analysis and team collaboration, consistently achieving high satisfaction ratings and optimizing customer fulfillment.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
Mankato, MN
04.2025 - Current
- Utilized Walmart's online shopping platform to process orders efficiently.
- Enhanced customer satisfaction through prompt responses to inquiries and concerns.
- Assisted customers in selecting products based on preferences and needs.
- Collaborating with team members to optimize order fulfillment processes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Participated in team meetings and staff training sessions.
- Highest performer in the OPD team. Often achieved 100% pick rate constantly.
Assembly
Johnson Outdoors
Mankato, MN
04.2023 - 09.2023
- Assembly: performed mechanical electrical assembly of products.
- Production: Operated machinery, maintained, and calibrated equipment to meet daily output goals.
- Quality Control: Inspected finished goods for defects and ensures compliance with specifications.
- Documentation: Interpreted blue prints, engineering drawings, and written instructions
- Safety: Followed strict safety procedures and maintains a clean, organized, and safe workstation.
Production Assembly
Taylor Corporation
North Mankato, MN
03.2022 - 12.2022
- Performed hand operation such as labeling, cutting, wrapping, and operating machinery to assemble printed materials.
- Inspected products for defects, packed items into boxes, and tape boxes securely for shipping
- Read and followed specific job instructions, work orders, and safety regulations.
- Consistently met or exceeded daily production targets through efficient work practices and strong time management skills.
Assembly
Creation Technology
Saint Peter, MN
01.2021 - 06.2021
- Assembly: Assembled components (mechanical, electrical) and sub-assemblies based on blueprints, wiring diagrams, and process instructions.
- Technical Operations: Used hand tools, power tools, and specialized equipment to fit, align, and join parts.
- Quality & Testing: Inspected finished products for defects and conducted functional tests to verify performance.
- Documentation: Maintained production records, document test results, and reports of inventory or machine issues.
- Compliance & Safety: Adhered to safety protocols (ESD-safe) and maintained a clean, organized workstation.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MN12.2025
Skills
Patience and empathy
Customer service expertise
Sales experience
Product picking
Statistical analysis
Active listener
Research design
Critical thinking
Problem solving
Team collaborative
Culture competence
Languages
Somali
Full Professional
English
Full Professional
Timeline
Online Personal Shopper
Walmart
04.2025 - Current
Assembly
Johnson Outdoors
04.2023 - 09.2023
Production Assembly
Taylor Corporation
03.2022 - 12.2022
Assembly
Creation Technology
01.2021 - 06.2021
Bachelor of Science - Psychology
Minnesota State University, Mankato