Abdirashid Hirsi
Robbinsdale,MN
Summary
Well-qualified at my job with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon
06.2022 - 03.2023
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Led small group sessions to help students review and practice concepts.
- Provided exceptional customer service to drive satisfaction.
- Maintained clean, organized and professional work environment.
- Developed and implemented lesson plans to reinforce learning concepts and skills.
- Supported students in the use of technology to enhance their learning.
- Assessed student needs to determine appropriate level of required support.
Caregiver
Alhikma Home Care
04.2020 - 06.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Guest Services Associate
Target
05.2020 - 08.2020
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Earned [Employee Of The Month] recognition for providing excellent customer service.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Marketed new products and integrated sales strategies into promotional operations to drive brand recognition.
Cashier
Hyvee Market Grill
01.2019 - 01.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN06.2021
Skills
- First Aid and Safety
- Patient Care
- Active Listening
- Customer Service
- Cash Handling
- Time Management
- Schedule Maintenance
- Staff Training
- Goal Setting
- Performance Monitoring
- Task Delegation
Timeline
Learning Ambassador
Amazon
06.2022 - 03.2023
Guest Services Associate
Target
05.2020 - 08.2020
Caregiver
Alhikma Home Care
04.2020 - 06.2022
Cashier
Hyvee Market Grill
01.2019 - 01.2020
High School Diploma -
Robbinsdale Cooper Senior High School