ABDIRISAQ YUSUF
Rochester,MN
Summary
I'm an enthusiastic and driven individual eager to learn and grow. With a positive attitude and strong work ethic, I'm excited to take on new challenges and make a meaningful impact in any role. Always ready to contribute and deliver great results, I'm looking forward to bringing my energy and dedication to a new opportunity.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
AT&T
03.2024 - 04.2025
- Assisted customers with account inquiries, technical support, billing issues, and service requests, ensuring a positive experience and resolving concerns efficiently.
- Cross-trained and provided backup support for organizational leadership.
- Maintained up-to-date knowledge of product and service changes.
Operations Assistant
Fedex
11.2022 - 02.2024
- Assisted with daily operations, including tracking shipments, managing inventory, and coordinating logistics.
- Ensured timely and accurate processing of packages.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with accurate document preparation and data entry.
Operations intern
Yidiandian
09.2021 - 06.2022
- Supported daily operations by managing inventory, ensuring product quality, and improving efficiency.
- Assisted with customer service and promotions, gaining hands-on experience in a fast-paced enviroment.
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
Education
Bachelor of International Business With A Language - International Business
Xi'an Jiaotong-Liverpool University
Suzhou, Jiangsu, China07-2022
Skills
- Microsoft Office
- Customer Service
- Leadership
- Flexibility
- Data entry
- System implementation
- Promotional support
Languages
English
Native or Bilingual
Arabic
Professional Working
Chinese (Mandarin)
Professional Working
Swahili
Limited Working
Timeline
Customer Service Representative
AT&T
03.2024 - 04.2025
Operations Assistant
Fedex
11.2022 - 02.2024
Operations intern
Yidiandian
09.2021 - 06.2022
Bachelor of International Business With A Language - International Business
Xi'an Jiaotong-Liverpool University
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