Abdirizak Abdi
Saint Paul,MN
Summary
Dynamic customer service professional with a proven track record at Abdirizakabdi, adept at enhancing customer satisfaction through active listening and effective problem resolution. Recognized for reliability and maintaining composure in high-pressure situations, while efficiently processing transactions and fostering a welcoming environment. Committed to delivering exceptional service and ensuring customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Costumer Services/cashier
Abdirizakabdi
10.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Boystown Secondury School
Garisa Dadaab12-2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Certified Sales Associate (CSA) - Retail Education Association.
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
Languages
English
Timeline
Costumer Services/cashier
Abdirizakabdi
10.2023 - Current
High School Diploma -
Boystown Secondury School
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