Maria Camila Rodriguez
Miami,FL
Overview
2
2
years of professional experience
Work History
Cashier and Costumer Services
Ross Dress For Less
Miami, FL
09.2022 - 02.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card and check transactions to complete customer purchases.
Sales Associate
Victoria Secret PINK
Miami, FL
02.2022 - 02.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Sales Representative
Nutriproyect
Miami, FL
11.2021 - 02.2022
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Pharmacy Technician -
Florida Education Institute
Miami, FLPsychology -
Universidad Santo Tomas
Colombia Bogota12.2013
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Refunds and exchanges
- Issue Resolution
- Complex Problem-Solving
- ID Verification
- Cash Register Operations
Timeline
Cashier and Costumer Services
Ross Dress For Less
09.2022 - 02.2024
Sales Associate
Victoria Secret PINK
02.2022 - 02.2023
Customer Sales Representative
Nutriproyect
11.2021 - 02.2022
Pharmacy Technician -
Florida Education Institute
Psychology -
Universidad Santo Tomas