Overview
Work History
Education
Skills
Timeline
Generic

Maria Camila Rodriguez

Miami,FL

Overview

2
2
years of professional experience

Work History

Cashier and Costumer Services

Ross Dress For Less
Miami, FL
09.2022 - 02.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card and check transactions to complete customer purchases.

Sales Associate

Victoria Secret PINK
Miami, FL
02.2022 - 02.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Customer Sales Representative

Nutriproyect
Miami, FL
11.2021 - 02.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Pharmacy Technician -

Florida Education Institute
Miami, FL

Psychology -

Universidad Santo Tomas
Colombia Bogota
12.2013

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Written and verbal communication
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • ID Verification
  • Cash Register Operations

Timeline

Cashier and Costumer Services

Ross Dress For Less
09.2022 - 02.2024

Sales Associate

Victoria Secret PINK
02.2022 - 02.2023

Customer Sales Representative

Nutriproyect
11.2021 - 02.2022

Pharmacy Technician -

Florida Education Institute

Psychology -

Universidad Santo Tomas
Maria Camila Rodriguez