Abdoulaye Bawa

• Configured virtual machines for testing purposes using VMware ESXi server.
• Created and maintained user accounts for new hires or current employees.
• Evaluated emerging technologies for potential improvements in efficiency.
• Monitored network performance to identify potential issues or security breaches.
• Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
• Analyzed system logs to detect any possible malfunctions or malicious activities on the network.
• Conducted regular maintenance checks on computers, servers, routers, switches.
• Maintained inventory records of all installed equipment including software licenses.
• Assisted in the development of disaster recovery plans for critical systems.
• Participated in the design of data storage solutions for large-scale projects.

Daily onsite inspection, measurement of quantities and documentation of the construction activities such as earthwork, storm sewers, bridge demolition, bridge deck and approach pavement, rebar inspection, electrical work, lighting, pavement marking and HMA paving. Also responsible for traffic control inspections and erosion control inspections. Inspected work sites regularly to identify safety hazards and take corrective action where necessary. Maintained accurate records of daily progress report from contractors. Provided technical assistance when needed by site personnel or subcontractors throughout the duration of a project. Ensured all construction activities complied with local laws and regulations. Inspected project sites to monitor progress and conform to design specifications and safety or sanitation standards.

• Documented all help desk activities including customer inquiries, resolutions, system configurations.
• Provided technical support to internal customers in a timely manner.
• Assisted users with troubleshooting computer issues via remote desktop sessions.
• Investigated security incidents utilizing log files from servers and devices.
• Collaborated with other departments to ensure alignment between business objectives and technology initiatives.
• Performed regular maintenance tasks such as virus scans, system backups, disk cleanups.
• Configured firewalls to protect networks from unauthorized access attempts.
• Managed inventory of IT equipment such as laptops, printers, routers.
• Installed and configured new hardware, software and peripheral devices.