Abdoulrahman Al Baradan
Chicago,Illinois
Overview
2
2
years of professional experience
Work History
Front Desk Agent
True Rest Float Spa
Skokie, IL
01.2024 - Current
- Answered phones, responded to inquiries, and took messages.
- Greeted customers in a professional and friendly manner.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
Customer Service Cashier
McDonald's
Chicago, IL
03.2023 - 12.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Verified that all coupons were valid prior to processing them into the system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Server
Trulee evanston
Evanston, IL
09.2022 - 01.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Sullivan Rogers High School
6631 N Bosworth Ave, Chicago, IL 6062606-2022
Skills
- Guest Services
- Customer Service
- Guest Relations
- Front Desk Management
- Listening Skills
- Table Bussing
- Food Running
- Check payment processing
Timeline
Front Desk Agent
True Rest Float Spa
01.2024 - Current
Customer Service Cashier
McDonald's
03.2023 - 12.2023
Server
Trulee evanston
09.2022 - 01.2023
High School Diploma -
Sullivan Rogers High School