Abdul Diallo
Columbus,OH
Summary
Motivated and caring professional with over 5 years of Human Resources experience, demonstrating expertise in project management conflict resolution, and innovation. A member of Kappa Alpha Psi, Incorporation fraternity organization, with a proven ability to collaborate with cross-functional teams, including Quality Assurance (QA) teams, to ensure the timely and budget-conscious completion of project deliverables. Aspiring civil servant and leader in the Human Resources field, offering a solid foundation rooted in advanced formal training and diverse employment experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Alvis180
Columbus, OH
01.2024 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
Cognitive Behavior Specialist
Alvis180
Columbus, OH
07.2022 - 12.2023
- Created and administered group psycho-education programs to provide life skills, family support and community integration services to patients.
- Presented lectures and seminars in community to increase awareness of mental health issues.
- Provided clients with recommendations to community resources.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Leveraged positive uncertainty and multi-systemic family systems therapy to help clients deal with ambiguity, accept inconsistencies and adopt intuition when making decisions.
- Implemented de-escalation protocols when necessary to help keep Clients safe while managing their challenging behaviors.
- Maintained accurate records of assessments, observations, interventions, and other activities related to each Client behavioral plan.
- Provided individual and group behavior intervention services to clients with mental health.
Human Resources Representative
Notre Dame College
12.2021 - 07.2022
- Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
- Collaborated with local, state and federal agencies to secure hiring and training assistance.
- Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
Youth Mental Health Counselor
Bellafaire JCB
06.2020 - 07.2021
- Performed initial evaluations of client needs and developed customized treatment plans.
- Provided therapeutic activities to children in in-patient hospital setting to support emotional expression and build connection.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Improved outcomes of patients with psychiatric and co-morbid chronic pain conditions.
- Coordinated with social and medical agencies, healthcare providers, community outreach programs to provide clients with needed services
Education
B.S. - Human Resources Management
Notre Dame College
Cleveland, OH2022
B.S. - Psychology
Notre Dame College
Cleveland, OH2022
Skills
- HIPPA Compliance
- Effective Oral and Written Communication
- Cross-Functional Collaboration
- Facilitation
- Project Management
- Effective Delegation
- Cultivating Influence
- Coordination and Efficiency
- Decision Making
- Strategic Planning
- Critical Thinking
- Organizational Management
- Inventory Management
- Performance Reporting
- Performance Monitoring
- Health and Safety Compliance
- Workflow Optimization
Accomplishments
- Member of Kappa Alpha Psi Fraternity Inc.
- 2018/2019 Football MEC Champion
Certification
- CPR
Timeline
Operations Manager
Alvis180
01.2024 - Current
Cognitive Behavior Specialist
Alvis180
07.2022 - 12.2023
Human Resources Representative
Notre Dame College
12.2021 - 07.2022
Youth Mental Health Counselor
Bellafaire JCB
06.2020 - 07.2021
B.S. - Human Resources Management
Notre Dame College
B.S. - Psychology
Notre Dame College
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