Experienced front desk agent offering excellent customer service and administrative support. Excellent at multitasking, with a proven ability to handle multiple responsibilities efficiently while maintaining a welcoming and professional demeanor.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Sleep Inn & Suites Monticello
01.2015 - Current
Got promoted to Assistant General Manager in May 2024
Provide customer service and support general manager in overall operations of the property
Established strong relationships with customers and co-workers through excellent communication and customer service.
Scheduling and training
Handle any issues the staff or guests may be facing
Lead generation through the existing guests
Inspect rooms and report any issues to respective departments
Dual Department Employee/Management Trainee at Sleep Inn and Suites Clintwood - Inn at WiseDual Department Employee/Management Trainee at Sleep Inn and Suites Clintwood - Inn at Wise