Obtaining work contributing to my growth as a working professional.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
UPS
10.2024 - 01.2025
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as [Number] pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Bartender
Kalavers
08.2022 - 09.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Rokka
03.2021 - 08.2022
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Counsellor
Whittier College
02.2020 - 01.2021
-Educate international students regarding admissions & course program offering.
Guided clients in developing skills and strategies for dealing with problems.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Host
Olive Garden Restaurant
01.2018 - 04.2019
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Host and Customer Service Cashier
Buffalo Wild Wings, BWW
08.2016 - 07.2018
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.