Self-motivated individual with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity.
Overview
6
6
years of professional experience
Work History
Medical Records Technician
Marin City Health and Wellness Center
08.2023 - Current
Pulled patient records and transferred information to appropriate parties.
Located and retrieved files, assisting public with general information.
Scanned, indexed, and electronically stored documents into the electronic health record system.
Reviewed existing policies and procedures pertaining to medical records management processes.
Determined and implemented techniques to improve medical records retrieval process.
Coordinated between departments when resolving conflicts relating to an EHR System.
Cashier
Super Duper Burgers
Mill Valley, CA
02.2020 - 08.2023
Answered customer questions and provided store information.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Monitored customer order process and addressed customer issues.
Answered phone calls to assist customers with questions and orders.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Care Navigator
Marin Community Clinics
Novato, CA
11.2022 - 06.2023
Explained policies, procedures and services to patients.
Reached out to doctors and healthcare providers to inquire about orders.
Maintained accurate records of patient interactions including assessments and interventions provided.
Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
Assisted in developing a workflow process for data entry into the EHR system.
HIMS Technician
Marin Community Clinics
Novato, CA
01.2022 - 11.2022
Executed release of information requests according to established policies and procedures.
Maintained patient confidentiality in accordance with HIPAA regulations.
Answered inquiries from patients and and or their families about their medical records.
Reviewed medical records for completeness, accuracy and compliance with regulatory standards.
Prioritized and organized tasks to efficiently accomplish service goals.
Retrieved archived medical records from offsite storage as requested by physicians or other authorized personnel.
Teller
Wells Fargo
Novato, CA
05.2018 - 02.2020
Continuously updated knowledge about banking products, services, policies and regulations.
Explained account information to customers in detail as needed.
Identified fraudulent activity or suspicious behavior immediately reported it to management.
Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Resolved problems or discrepancies concerning customers' accounts.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
GED -
Tamalpais Adult Education
Larkspur, CA
06-2016
Some College (No Degree) -
College of Marin
Greenbrae, CA
Skills
Medical Records Management
Medical Terminology Understanding
HIPAA Regulations
Document Scanning
Records Management
Paperwork Processing
Filing Procedures
Data Entry
Insurance Eligibility
Work Well Independently
Customer Service
Written and Verbal Communication
References
Available upon request.
Languages
Spanish
Native/ Bilingual
Timeline
Medical Records Technician
Marin City Health and Wellness Center
08.2023 - Current
Care Navigator
Marin Community Clinics
11.2022 - 06.2023
HIMS Technician
Marin Community Clinics
01.2022 - 11.2022
Cashier
Super Duper Burgers
02.2020 - 08.2023
Teller
Wells Fargo
05.2018 - 02.2020
GED -
Tamalpais Adult Education
Some College (No Degree) -
College of Marin
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