Abdulhakim Mohassan
Minneapolis,MN
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am dedicated to contributing my skills and work ethic to organizations and am excited to make a positive impact.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Childcare Worker Assistant
Minneapolis Park and Recreation Board Headquarters
Minneapolis, MN
12.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Greeted visitors to provide information and direct them to appropriate personnel.
- Greeted customers, answered general questions, and directed them to appropriate locations.
- Organized playtime activities such as arts and crafts, music, reading, outdoor activities, and games.
- Observed children during playtime and reported any issues or concerns to the lead childcare worker.
- Maintained a safe environment for the children by monitoring their behavior at all times.
- Encouraged positive behaviors through positive reinforcement techniques such as verbal praise or reward systems.
- Participated in staff meetings regarding policy changes or new procedures.
- Managed crafts and other hands-on activities to engage kids and promote development.
Sales Associate
Finish Line
Edina, MN
12.2021 - 07.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color, or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories regularly to track stock levels.
- Tracked sales performance metrics to identify trends in the marketplace.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Library Volunteer
Hennepin County Library
Minneapolis, MN
06.2018 - 07.2019
- Organized and shelved materials according to library standards.
- Processed returned items, checked for damages, and updated records in the system.
- Updated shelves with new releases from publishers and authors.
- Supported librarians by helping them prepare materials for classes or workshops offered at the library.
- Reshelved books and DVDs quickly and correctly.
Education
Bachelor of Arts - Economics
Augsburg College
Minneapolis, MN05-2025
High School Diploma -
South High School
Minneapolis, MN06-2021
Skills
- Relationship Building
- Problem Resolution
- Excellent Communication
- Computer Skills
- Active Listening
- Microsoft excel
- Entrepreneur
- Customer Relations
- Python (Programming Langauge)
Languages
German
Limited
Accomplishments
- I am a first-generation college student
- I have made the dean's list three times
- I was invited to be a Speaker for my old high school Avid Class and talked about the College process and how Avid prepared me
Affiliations
- Community Clean Up Aftermath of George Floyd protests at the building that used to be called the Coliseum Building
Python (Programming Langauge/Turtle Graphics)
- Have to create a visual of a Sun, House, Window, Door using the Turtle Function
Timeline
Front Desk Receptionist/Childcare Worker Assistant
Minneapolis Park and Recreation Board Headquarters
12.2022 - Current
Sales Associate
Finish Line
12.2021 - 07.2022
Library Volunteer
Hennepin County Library
06.2018 - 07.2019
Bachelor of Arts - Economics
Augsburg College
High School Diploma -
South High School
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