Abdulla Hassan
Dayton,OH
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Dollar General
02.2024 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained new sales associates to ensure consistent performance across the team.
Package Handler Supervisor
UPS Hub
09.2019 - 05.2022
- Trained new employees on proper handling techniques and company policies, leading to decreased turnover rates among staff members.
- Managed shift operations, consistently meeting or exceeding performance targets for package handling efficiency.
- Analyzed operational data regularly, identifying areas for improvement and implementing strategic solutions accordingly.
- Implemented quality assurance checks, ensuring accurate order fulfillment and minimizing errors.
- Collaborated with other department supervisors to optimize workflow processes across all shifts.
- Coordinated daily team schedules for optimal staff utilization and improved productivity.
- Maintained compliance with industry regulations pertaining to package handling procedures.
- Followed safety regulations to maintain safe work environment.
- Met or exceeded production goals and objectives by following strict procedures.
Warehouse Package Handler
UPS Hub
02.2017 - 09.2019
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
Education
No Degree - Autobody Repair
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Pioneer High School
Ann Arbor, MI05.2012
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Goal-Oriented
- Pricing and Labeling
- Flexible Schedule
- POS system knowledge
- Teamwork and Collaboration
- Inventory and Stocking
- Product Merchandising
- Relationship Building
- Staff Supervision
- Persistent and Resilient
- Food safety and sanitation
Additional Information
I'm an immigrant to this country, as well as mastering the English language I've mastered Arabic and Somali.
Timeline
Lead Sales Associate
Dollar General
02.2024 - Current
Package Handler Supervisor
UPS Hub
09.2019 - 05.2022
Warehouse Package Handler
UPS Hub
02.2017 - 09.2019
No Degree - Autobody Repair
Ivy Tech Community College of Indiana
High School Diploma -
Pioneer High School