Abdullah Al Shafi
Summary
Dynamic Cyber Security Analyst with proven expertise at SMSN Trade International in network security and vulnerability assessment. Achieved a 30% reduction in cash-handling errors through effective internal controls. Skilled in incident response and regulatory compliance, leveraging strong analytical abilities to enhance security operations and protect enterprise assets.
Overview
9
9
years of professional experience
Work History
IT Help Desk
IT R US
Dearborn, MI
01.2025 - Current
- Managed and resolved client-reported issues through Atera, ensuring timely ticket resolution.
- Monitored and maintained network infrastructure, including firewalls and switches, to optimize performance.
- Assisted in deploying and managing virtualization environments with Microsoft Hyper-V and Proxmox.
- Conducted regular network diagnostics and patch management to support IT operations.
- Collaborated with senior IT staff on infrastructure upgrades and system migrations.
- Documented solutions and created knowledge base articles to enhance troubleshooting efficiency.
Junior Cyber Security Analyst
SMSN Trade International
Dhaka, Bangladesh
10.2021 - 11.2022
- Implemented and managed enterprise network and system security operations across a shared service environment.
- Conducted daily DLP incident monitoring, analyzed threat indicators, reported findings, and provided resolution strategies to clients.
- Managed Net Forensics and SIEM platforms, enabling proactive detection and rapid response to security threats.
- Performed vulnerability assessments using Nessus, Rapid7 Nexpose, InsightVM, and NMAP, identifying critical risks and ensuring timely remediation.
- Utilized WAF, IDS/IPS, and HIPS/HIDS systems to protect application and network layers.
- Participated in disaster recovery testing, aligning procedures with NIST, HIPAA, and HITECH compliance.
- Conducted detailed network vulnerability assessments based on the Confidentiality, Integrity, and Availability (CIA) triad.
- Executed application-level penetration tests using IBM AppScan and Burp Suite, delivering actionable reports.
- Migrated AWS infrastructure to a serverless environment using Terraform and AWS CloudFormation to enhance scalability and security.
- Enforced security policies through ISO 27001 ISMS, PCI DSS, SSAE16, OWASP, and SANS frameworks.
- Supported incident response by utilizing ArcSight alerts and investigating triggered events.
- Provided extensive security support for digital rights management and patch management across multiple systems.
- Implemented and maintained secure mail systems using Symantec Mail Security for SMTP and Proofpoint.
- Monitored Carbon Black, McAfee Nitro, and Splunk to continuously assess threat vectors and address security incidents.
- Configured and managed firewall, SIEM, proxy, and antivirus systems, ensuring holistic enterprise-level protection.
- Integrated IAM protocols using AWS IAM and Active Directory to enhance identity security and access control.
- Supported Bluecoat, Websense, Juniper, and Palo Alto log ingestion into Splunk, optimizing incident response workflows.
Finance and Sales Operations Associate / Security Engineer Intern
Pinnacle Foods (M) Sdn. Bhd.
Malaysia
02.2019 - 03.2020
- Oversaw cash flow operations for a mid-sized retail supply company, ensuring liquidity and addressing discrepancies on a weekly basis.
- Monitored and reconciled daily sales transactions using QuickBooks Enterprise, ensuring alignment between sales records and financial inflows.
- Generated weekly sales performance reports and presented them during team meetings, enabling data-driven discussions and individual performance reviews.
- Coordinated B2B billing operations, tracked outstanding invoices, and maintained professional communication with business clients.
- Implemented internal control mechanisms, resulting in a 30% reduction in cash-handling errors within six months.
- Installed and maintained customer network infrastructures, ensuring optimal system integration and performance.
- Analyzed and optimized network operations, performing LAN/WAN troubleshooting and technical documentation.
- Managed enterprise security risk assessments based on the NIST Cybersecurity Framework, recommending mitigations to management.
- Configured Cisco routers and switches, including 2600, 2900, 3600, 3800, 7200, and 7600 series, along with Catalyst 4500 and 6500 models.
- Supported regulatory compliance through successful audits under ISO 27001, PCI, and SOX.
- Created client-specific web access compliance policies and monitored access using Websense Web Proxy.
- Reviewed DLP and encryption logs, reporting any data exposure risks and ensuring appropriate remediation.
- Managed Cisco IPS infrastructure and participated in data center disaster recovery planning.
Security Analyst
Asia Pacific University
Malaysia
11.2016 - 01.2019
- Managed enterprise network and security devices including routers, switches, firewalls, and access points.
- Analyzed security event logs to detect malicious activity and applied remediation strategies promptly.
- Installed and configured VoIP and SIP services, enhancing campus-wide communication systems.
- Diagnosed and resolved network connectivity issues, ensuring high system availability.
- Maintained comprehensive reporting through regular agent status submissions to the internal security team.
- Managed and monitored DNS and DHCP services on Red Hat Linux for stable internal name resolution and IP allocation.
- Installed and configured Apache web servers, MySQL databases, and file-sharing services (FTP/Samba).
- Deployed and managed host-level security using Symantec Critical System Protection (SCSP) and Endpoint Protection (SEP).
- Hardened Linux environments using IP tables and automated patch updates, reducing vulnerability exposure.
Education
MBA - Cyber Security
Central Michigan University
Mount Pleasant, MI07-2024
Skills
- Network security
- Vulnerability assessment
- Incident response
- Regulatory compliance
- Threat analysis
- Technical documentation
Timeline
IT Help Desk
IT R US
01.2025 - Current
Junior Cyber Security Analyst
SMSN Trade International
10.2021 - 11.2022
Finance and Sales Operations Associate / Security Engineer Intern
Pinnacle Foods (M) Sdn. Bhd.
02.2019 - 03.2020
Security Analyst
Asia Pacific University
11.2016 - 01.2019
MBA - Cyber Security
Central Michigan University
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