Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdullah Chowdhury

Warren

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through strategic issue resolution and exceptional service. Skilled in time management and attention to detail, I streamlined inventory processes, fostering effective communication across teams. Committed to delivering outstanding experiences and maintaining high standards in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Associate

Amazon
11.2022 - 07.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Front Desk Receptionist

American Best Inn
01.2023 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Advocate

Bangladesh Bar Council Dhaka
02.2012 - 01.2022
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

Education

Associate of Applied Science - Paralegal Studies

Macomb Community College
Warren, MI
08-2026

Bachelor of Arts - Law

Leading University
Sylhet, Bangladesh
01-2012

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Languages

English
Professional Working
Bengali
Full Professional
Hindi
Limited Working

Timeline

Front Desk Receptionist

American Best Inn
01.2023 - 01.2024

Associate

Amazon
11.2022 - 07.2024

Advocate

Bangladesh Bar Council Dhaka
02.2012 - 01.2022

Associate of Applied Science - Paralegal Studies

Macomb Community College

Bachelor of Arts - Law

Leading University