Abdullah Shakhatreh

• Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Develop systems and procedures to improve operational quality and team efficiency.
• Monitor budget and utilized operational resources.
• Oversee day-to-day production activities in accordance with business objectives.
• Partner with vendors to make sure assets are functioning properly across multiple locations.

I drove store sales and ensured departmental profitability by managing Food & Beverage operations, inventory, presentation, pricing, and promotions for all GM areas. Leading a team of operations experts, I directed pick, pack, and ship fulfillment for timely guest delivery, developing strategies for workload completion. Regular team check-ins ensured task completion, and I managed GM backroom and sales floor areas, overseeing workload planning for GM Team Leaders. Additionally, I promoted a food safety culture, monitored competition, and leveraged guest feedback for business growth, all while maintaining product availability, freshness, pricing accuracy, and signage. I anticipated store trends, coached team members, established accountability, recruited talent, provided exceptional guest service, and ensured compliance with safety and regulatory standards.

In my role in property management, my primary focus was to prioritize safety across all business operations. This included coaching and training employees in the proper use of material handling equipment. Additionally, I held responsibility for the upkeep of all store assets, ensuring their longevity through regular preventative maintenance on a daily, weekly, monthly, quarterly, and yearly basis. I was proficient in working with electrical panels, generators, and conveyors, ensuring their optimal functioning. Moreover, I utilized my skills in metal and wood fabrication across various facility departments and handled plumbing tasks. Troubleshooting and maintaining portable handling devices such as Zebras, laptops, and computers were also part of my duties. Furthermore, I provided maintenance and servicing for all digital fulfillment equipment. Through the pandemic, I took the lead on multiple projects across the district.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.

• Linked computers to network and peripheral equipment.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Enhanced system performance by conducting regular software and hardware updates.