Abdul Malik Syed
Hyderabad,Telangana
Summary
Dedicated Front Desk Receptionist and Customer Service Representative with good experience delivering exceptional service in fast-paced environments. Skilled in greeting visitors, managing inquiries, scheduling appointments, and maintaining organized records. Proficient in Microsoft Office Suite and adept at handling multi-line phone systems. Committed to creating a welcoming atmosphere and ensuring client satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Amazon.in
Hyderabad, Telangana
01.2023 - 07.2023
- Resolved customer complaints promptly and efficiently.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided top quality control and eliminated downtime to maximize revenue.
Front Desk Receptionist
Taj Deccan
Hyderabad, Telangana
03.2022 - 12.2022
- Ability to assist clients and visitors in a friendly and professional manner, addressing inquiries, and resolving issues effectively.
- Proficient in both verbal and written communication, ensuring clear and effective interactions with clients, visitors, and team members.
- Experience in managing schedules, handling correspondence, and performing general office duties to support daily operations.
- Skilled in organizing appointments, meetings, and events, ensuring efficient time management and resource allocation.
Education
High School Diploma -
Avinash College of Commerce
Hyderabad06-2020
High School Diploma -
Brilliant Grammar High School
Hyderabad03-2017
Skills
- High-energy attitude
- Decision-making
- Multi-task management
- Grammar
- Active listening
- Time management
- Microsoft outlook
- Microsoft Excel
- Coordination
Languages
English
Professional
Hindi
Professional
Timeline
Customer Service Representative
Amazon.in
01.2023 - 07.2023
Front Desk Receptionist
Taj Deccan
03.2022 - 12.2022
High School Diploma -
Avinash College of Commerce
High School Diploma -
Brilliant Grammar High School
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