Abdulrahman Kassar
Sacramento,CA
Summary
Highly motivated seeking a position where I can embrace and liberate my energy in an atmosphere where it is reciprocated by my coworkers. I want a role where my natural abilities such as my hard work ethic and social skills will be of mutual benefit. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Sales associate
T-Mobile
01.2022 - Current
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
sales associate
Pandora
05.2021 - 11.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales porter
AB's Auto sales
11.2020 - 01.2022
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Refilled gas tanks and documented fluid levels.
Brand Representative
Hollister
07.2020 - 01.2023
- As a brand representative, I build customer relationships and assist customers while they are shopping
- I work as a cashier and make sure everything in the store is organized and presentable to company standards, while also focusing on customer service
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
Associate
Target
10.2019 - 04.2020
- As a seasonal specialty, , I was mostly zoned in the technology section
- I prioritized guest experiences while blending completion of tasks that made sure product is available and easy to shop like pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.
- Provided product price information to customers.
Education
Bachelor of Science - Biology
American River College
Carmichael, CAHigh School Diploma -
Mira Loma High School
Arden Arcade, CA06.2021
Skills
- Sales Training
- Answering Customer Questions
- Teamwork and Collaboration
- Money Handling
- Complex Problem-Solving
- Sales Goal Attainment
- Listening Skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Sales associate
T-Mobile
01.2022 - Current
sales associate
Pandora
05.2021 - 11.2022
Sales porter
AB's Auto sales
11.2020 - 01.2022
Brand Representative
Hollister
07.2020 - 01.2023
Associate
Target
10.2019 - 04.2020
Bachelor of Science - Biology
American River College
High School Diploma -
Mira Loma High School