ABED LABBAN
Orlando,FL
Summary
Entrepreneurial business leader and sales professional with 15+ years of experience in hospitality management, automotive sales, and customer relationship management. Proven success in owning and operating a high-volume hospitality venue, leading teams, driving revenue growth, and delivering exceptional customer experiences. Skilled in sales strategy, business operations, staff development, and client retention.
Overview
1
1
Language
14
14
years of professional experience
Work History
Owner / General Manager
Byblos Hookah Lounge
01.2019 - 01.2026
- Founded and managed a successful hospitality business serving hundreds of guests weekly.
- Oversaw all financial operations including budgeting, payroll, inventory management, and vendor negotiations.
- Recruited, trained, and supervised a team of employees while maintaining high customer satisfaction standards.
- Implemented marketing and promotional campaigns that increased customer traffic and repeat business.
- Ensured compliance with local licensing, health, and safety regulations.
Pharmacy Technician
Retail Pharmacy
06.2014 - 09.2018
- Handled confidential patient records, digital prescriptions, and insurance billing with high accuracy.
- Assisted customers daily with clear communication regarding their prescriptions and orders.
Automotive Sales Consultant
Toyota of Tampa Bay
01.2012 - 11.2013
- Met and exceeded monthly vehicle sales quotas to drive dealership profitability.
- Used dealership CRM systems to manage a large pipeline of prospective clients and leads.
- Guided buyers through vehicle features, financing options, and trade-in valuations.
Education
Bachelor of Science - Business Studies with Emphasis in Marketing
LAU University
01.2010
Skills
- Sales & Negotiation: High-Ticket Automotive Sales, Relationship Management, Closing Strategies
- Business Operations: Staff Management, Inventory Logistics, Profit & Loss (P&L), Licensing Compliance
- Communication & Marketing: Brand Promotion, Customer Retention, Conflict Resolution
- Tools & Software: Automotive CRMs, Point of Sale (POS) Systems, Inventory Tracking, Microsoft Office
Languages
Arabic
Native or Bilingual
Timeline
Owner / General Manager
Byblos Hookah Lounge
01.2019 - 01.2026
Pharmacy Technician
Retail Pharmacy
06.2014 - 09.2018
Automotive Sales Consultant
Toyota of Tampa Bay
01.2012 - 11.2013
Bachelor of Science - Business Studies with Emphasis in Marketing
LAU University