Abeer Ahmed
Lawrenceville,GA
Summary
Adept at optimizing pharmacy workflows and enhancing patient safety, my tenure at Kroger Pharmacy spotlighted my expertise in medication dispensing and profound pharmacology knowledge. Leveraging problem-solving skills and a commitment to confidentiality, I significantly contributed to improving service quality and efficiency. My proactive approach and team collaboration ethos have been pivotal in driving customer loyalty and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger Pharmacy
10.2019 - 03.2021
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor In Pharmacy -
National Ribat University
Khartoum, Sudan 04.2011
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacy Ethics
- Pharmacology knowledge
- Pharmacy and customer records management
- Drug Classification Knowledge
- Drug Inventory Control
- Labeling Accuracy
- Drug safety
- Pharmaceutical Calculations
- Stocking shelves
- Processing payments
- Interpreting and Processing Medication Orders
- Medication labels
- Medicare and Medicaid process
- Drug Inventory Management
- Prescription Interpretation
- Verifying orders
- Advanced math skills
- Manual and automated medication dispensing
- Medication Storage Procedures
- Drug Interaction Awareness
- Dosage Form Preparation
- Drug storage procedures
- Interpreting orders
- OTC Recommendations
- Data Entry
- Prescription Filling and Labeling
- Dispensing Medications
- Certified Pharmacy Technician (CPhT)
Certification
Pharmacy technician certificates
Georgia board of pharmacy registration
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Pharmacy Technician
Kroger Pharmacy
10.2019 - 03.2021
Bachelor In Pharmacy -
National Ribat University
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